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‎07-30-2020 10:23 PM

HP Recommended
Product: HP 8300 Elite desk top
Operating System: Microsoft Windows 10 (64-bit)

I am now having trouble connecting to the internet.  I called my ISP (ATT) and they determined that it was not my broadband box.  I bought a new ethernet cable and it still doesn't connect.  I was told by an HP technician that I may need updated drivers or network adapters may be needed?  Any help would be appreciated; I am not proficient at trouble shooting compters.

1 REPLY 1

‎07-31-2020 05:14 PM

HP Recommended

Go to settings and click on the Network & Internet. In the upper right corner click on the Troubleshooting network connection  issues. It should fixe your problem. If it does not you can click on updating network adapter or driver.

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