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Locked

‎04-09-2024 03:13 PM

HP Recommended
Product: HP Pavilion x360 14 Convertible PC 14m-dy0000 (23S37AV)
Operating System: Other

I factory reset my computer since it had all my college things on it and no longer needed them on there. I have tried multiple times to connect it back together and no Wifi will show up for me to connect to Wifi

Category:
1 REPLY 1

‎04-09-2024 10:29 PM

HP Recommended

Unless I am mistaken, your product ID is 341K6UA#ABA and you have cloud support.

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Go to the below site and enter your product ID including the 3 characters after the # character
If you have cloud recovery you can restore your system using a 32gb flash.
It may take an hour or more to create the recovery USB.
https://d34z73bbtpzgej.cloudfront.net/

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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