I recently purchased a earbud, and i am unable to connect it with my laptop

[jay660]

I am using HP Laptop 15s-fr2xxx, recently i purchased an earbud oneplus nord  buds 3 and am unable to connect it with my laptop. whereas i never had this problem before connecting it to BOAT airdopes 131 pro. kindly suggest what shall i do now.

[Garp_senchau]

@jay660,

Thanks for reaching out to the HP Support Community! 🎉

I’m here to help you troubleshoot your issue and get things back on track. Just follow these steps below, and we’ll have you running smoothly in no time:

Remove Old Pairings and Retry

• Open Settings > Bluetooth & Devices and remove the OnePlus Nord Buds 3 (if listed).
• Put the buds in pairing mode.
• Click "Add a device" > Bluetooth and select them from the list.

Check for Bluetooth Driver Updates

• Press Win + X, select Device Manager, and expand Bluetooth.
• Right-click your Bluetooth adapter and select Update Driver > Search automatically.
• If the issue persists, visit HP's support website and install the latest Bluetooth drivers for your model.

Reset Bluetooth Adapter

• Open Device Manager, right-click Bluetooth adapter, and select Disable device.
• Wait a few seconds, then enable it again.
• Restart your laptop and try connecting the earbuds again.

Check Earbud Mode

• Some earbuds use Dual Pairing Mode, which may cause issues.
• Try resetting the earbuds (check the OnePlus manual) and re-pairing them.

Refer these documents:

HP PCs - Connecting a Bluetooth device (Windows) | HP® Support

HP PCs - Troubleshooting a Bluetooth connection in Windows 10 | HP® Support

I’m pretty confident this will do the trick! But hey, if you run into any bumps along the way or need a little extra help, just give me a shout! I’ve got your back. 💪

Also, if this reply solved your problem (or made you feel like a tech wizard 😎), please click "Accepted Solution". It helps others, and I promise I’ll do a little happy dance. 🕺 Also, if you could click 'Yes' under ‘Was this reply helpful?’—that’s like giving me a virtual high-five. 🙌

Thanks again for being awesome, and I hope you have an amazing day ahead! 🌟

Cheers,