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HP Recommended

Does anyone know of any RTL8822CE drivers that actually work?  Or is it just that the network adapter is that horrible?  We experience frequent disconnects/drops.  The adapter frequently seems to drop out altogether, to the point that you can't even bring up Network & Internet Settings (that will crash).  The fastest "remedy" is to reboot the system whenever this happens.

More info on the hardware: This adapter came with the HP Envy.  Windows 10 64 bit.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

It appears that the proper fix will be to replace the bad adapter with a more reputable one.  Drops are essentially guaranteed when any sort of a load is put on it.

Update - I installed a PCIe WiFi adapter instead (TP Link AX3000).  For those that may wonder why I went that route vs the m.2... I didn't want to mess with the possibility of damaging the connectors on the cable or connectors of the m.2 adapters.  Since there's no USB header on the motherboard, you can't utilize the bluetooth on the TP Link adapter.  Bluetooth is still usable with the RTL8822CE, we just disabled the WiFi broadcasting from it.  This appears to be the best solution for us thus far.

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HP Recommended

Hi:

 

The network adapter is that bad for the most part.

 

You'd have to let us know what the driver version and date is.

 

This is the most recent driver that exists for that model Wi-Fi adapter, is all I know.

 

It is good for W10 and W11.

 

2024.10.227.0   06/21/2022

 

https://ftp.hp.com/pub/softpaq/sp142001-142500/sp142328.exe 

 

I suggest that folks replace that lousy card with this model if they continue to experience continuous problems even with the most recent driver installed.

 

Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro   HP part # L35282-005

 

You can find the above model card on eBay.  Search by the HP part number not the model of the wifi card.

HP Recommended

According to HP's "Support Assistant", "2024.0.10.223" is the latest update available.  Based on the complaints I see from others on this adapter, I figured it had to be the adapter being that terrible.  I guess I know what the next upgrade will be for this.

 

Thanks.

HP Recommended

hi

in the meantime, I had problems with a completely different card, after removing HP connection Optimizer, you can check and test
because after re installation, no more problem, in addition to the settings, card power management, from disk management, uncheck Allow to turn off this device...
Too bad it doesn't seem to work with everyone, but it doesn't cost anything to test @RandoUsername1 

 

HP Connection Optimizer

2.0.19.0 Rev.A8.7 MBDec 13, 2021Download
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Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

If anything, we'll be ditching the HP hardware and going with something better.  This OE hardware is for the birds👍

HP Recommended

The HPSA is incorrect.

 

You should try the latest driver I posted and see if that makes a difference.

HP Recommended

It appears that the proper fix will be to replace the bad adapter with a more reputable one.  Drops are essentially guaranteed when any sort of a load is put on it.

Update - I installed a PCIe WiFi adapter instead (TP Link AX3000).  For those that may wonder why I went that route vs the m.2... I didn't want to mess with the possibility of damaging the connectors on the cable or connectors of the m.2 adapters.  Since there's no USB header on the motherboard, you can't utilize the bluetooth on the TP Link adapter.  Bluetooth is still usable with the RTL8822CE, we just disabled the WiFi broadcasting from it.  This appears to be the best solution for us thus far.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.