• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Omen 30L Desktop GT13-0xxx
Microsoft Windows 10 (32-bit)

I cannot hold a connection for longer than 30 mins at 10mbps . Suddenly drops connection and takes 5 mins to reconnect . Device is in good location with strong signal and max download is 15 mbps while other devices get 200+ . Have tried power management settings , driver upgrades , disabling  peer to peer, auto tuning , and LSO,  as well as other solutions mentioned here . 
Realtek rtl8822ce 802.11ac PCIe Adapter 

1 REPLY 1
HP Recommended

Is the date/time/timezone inside the router synchronized with the date/time/timezone of your computer?

 

When the router is dynamically supplying an IP-address, and a TTL ("Time To Live") value, specifying how long that the IP-address can be used, it is important for the two devices to have the same "time".

 

Do you have a WiFi-connected smart-phone or a WiFi-connected tablet? Does it also "drop" its Internet connection at exactly the same time?

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.