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Garlandlibrary
New member
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Message 1 of 2
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Internet Connectivity Problem

HP Recommended
HP All In One 24 f0060
Microsoft Windows 10 (64-bit)

My PC no longer shows wireless networks. I don't know what happened, just all of a sudden I have no internet and cannot even open find my network to connect to it. I tried the troubleshoot, and it says to plug in an ethernet cable to connect to the internet. I do not have that as an option. I need to connect to a wireless network. Any ideas? 

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Grzwacz
Level 12
Level 12
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Message 2 of 2
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HP Recommended

Greetings,

Welcome back to the forum.

I am not a HP employee.

 

Something happened to cause this problem. Maybe a Windows 10 version update?

 

It could be a hardware problem but you have to start troubleshooting somewhere.

 

I would suggest you connect to a modem or router using Ethernet.

 

You might get a Windows update to fix the problem.

 

Check Device Manager for Network errors.

 

Check HP's Support site for an updated WIFI driver.

 

Regards

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