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HP Recommended
HP All In One 24 f0060
Microsoft Windows 10 (64-bit)

My PC no longer shows wireless networks. I don't know what happened, just all of a sudden I have no internet and cannot even open find my network to connect to it. I tried the troubleshoot, and it says to plug in an ethernet cable to connect to the internet. I do not have that as an option. I need to connect to a wireless network. Any ideas? 

1 REPLY 1
HP Recommended

Greetings,

Welcome back to the forum.

I am not a HP employee.

 

Something happened to cause this problem. Maybe a Windows 10 version update?

 

It could be a hardware problem but you have to start troubleshooting somewhere.

 

I would suggest you connect to a modem or router using Ethernet.

 

You might get a Windows update to fix the problem.

 

Check Device Manager for Network errors.

 

Check HP's Support site for an updated WIFI driver.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.