Internet connection issue for my Pavillion All in one PC 24-b017c

[EddieG3658]

Wireless Internet connectivity issues.  How do reconnect my Pavillion to the internet.  

[VikramTheGreat]

Hi @EddieG3658,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for reaching out — I understand how frustrating it is when your HP Pavilion All-in-One PC 24-b017c suddenly won’t connect to Wi-Fi. Let’s walk through how to reconnect it to the wireless network step by step.

1. BIOS Restore:

• Shut down the computer, keep the USB keyboard and Mouse plugged in
• Hold down the Windows and B buttons together while the computer is still turned off. 
• Turn on the computer and continue to hold the Windows and B buttons until a BIOS Recovery screen appears. 
• Follow the on-screen instructions and click on OK.
   

2. Turn on Wi-Fi

• Click the Network (Wi-Fi) icon on the bottom right of your screen (taskbar).
• If Wi-Fi is off, click it to turn it on.
• If you don't see the Wi-Fi option, see Step 4.

3. Connect to Your Network

• Select your Wi-Fi network name (SSID) from the list.
• Click Connect and enter the Wi-Fi password.
• Wait for the status to change to Connected, secured.

4. Wi-Fi Missing? Reinstall the Network Adapter

If Wi-Fi doesn’t appear as an option:

A. Open Device Manager:

• Press Windows + X > choose Device Manager.
• Expand Network adapters.
• Right-click your wireless adapter (e.g., Realtek, Intel) > select Uninstall device.
• Restart your PC — Windows should reinstall it automatically.

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support