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    Windows 11 Support Center.
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Microsoft Windows 11

I have a HP 8020 printer and I am using it for couple of months. Recently I cannot print because my HP account says it is not connected to the internet and it seems there is a communicating issue. I have reset the wifi network and it seems it is connected. Also when I changed the cartridge, the ink level has been updated in the account but still it says "Disconnected from Internet". Any advise?

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