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Jazbar-20
New member
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Message 1 of 2
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Flag Post

Internet isn't connecting

HP Recommended
Pavilion slimeline BQ464AA-ABA
Microsoft Windows 7 (64-bit)

Just recently move and I have a internet provider. But in bottom left corner it says no internet available. And I always set up wirless. I can't right now. Spoke with hp assistance over the phone he gave case # .    Can someone help me please.

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Jazbar-20, Welcome to the HP Support Community!

 

Are you able to access the internet from other devices?

Have you connected a wireless card in the expansion slot?

According to the product specifications of HP Pavilion Slimline s5503w Desktop PC, it supports only a LAN connection and not Wireless. Click here to check the product specifications.

Try connecting an Ethernet cable to the PC and check if that works. The Ethernet port is at the back of the PC.

 

Try restarting the PC and the router and check if that helps.

You may refer to this document to troubleshoot network issues.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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