@rocky72
Thank you for posting on HP Forums,
The Riddle_Decipher is at your service.
With determination and perseverance to assist! 😉
I understand you need support, and I'll be glad to help you out, however, for an accurate solution I'll need more details:
- What is the product number of your device? Use this link to find it: Click here
- (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)
- Have you attempted any steps on your own before posting on the HP Forums?
- When was the last time it worked without these issues?
- Have you attempted a system restore?
- Did you run a hardware test on the computer using the F2 key during a restart?
Please reply with the details for further assistance.
Eager to help!
To thank me for my efforts to help you,
feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon
And Have a great day Ahead!
Riddle_Decipher
I am an HP Employee