cancel
Showing results for 
Search instead for 
Did you mean: 
Krownjulz
New member
1 0 0 0
Message 1 of 2
129
Flag Post
HP Recommended

Is my desktop computer gig cabable

24-F0040 HP 24 AIO 8GB A9 1TB

24-F0040 HP 24 AIO 8GB A9 1TB

 

Want to know if my model# 24-F0040

HP 24 AIO 8GB A9 1TB is gig cabable? What would prevent me from getting high speeds on tje desktop i pay to get 1000 mbps but on this computer getting 236 mbps when cix came out and did test he got speeds over 800mbps when he hooked up to our internet so he said maybe the computer issue.. 

 

1 REPLY 1
Highlighted
Level 20
Level 20
104,813 98,772 15,383 23,635
Message 2 of 2
113
Flag Post
HP Recommended

Is my desktop computer gig cabable

Hi:

 

The ethernet (wired) adapter is, but the wifi adapter is not.

 

Check to make sure it is connecting at the 1 GB/S (1000 MBPS) speed by going to the Windows control panel>Network and Internet>Network and sharing center, in the view your active networks section of the window, click on your ethernet connection and confirm that it is connecting at 1 GB/S.

 

If it is, then the ethernet adapter is working properly, and I would have no idea why you are not getting close to the 1000 MBPS  download speed you are paying for.

 

If it is not, the first thing to do is to install Cat 6 ethernet cables from the modem to the router (if applicable) and from the router to the PC.

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation