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10-15-2021 03:34 PM
Had to take the computer in for repair and the receiver got lost. I bought a new mouse with a new receiver and it works fine but the keyboard no longer works. Do I have to buy a new keyboard as well?
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10-15-2021 09:05 PM
@mforiley wrote:Had to take the computer in for repair and the receiver got lost. I bought a new mouse with a new receiver and it works fine but the keyboard no longer works. Do I have to buy a new keyboard as well?
No, you have to buy new keyboard and its USB receiver. You can buy a new set keyboard and mouse with one receiver. Old keyboard won't work with new receiver (unless it supports USB Link-5 receiver) because they use different code. Just thinking about one small room with 20 staff using same receiver for mice, must be very interesting.
Hope this makes sense.
Regards.
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10-15-2021 09:05 PM
@mforiley wrote:Had to take the computer in for repair and the receiver got lost. I bought a new mouse with a new receiver and it works fine but the keyboard no longer works. Do I have to buy a new keyboard as well?
No, you have to buy new keyboard and its USB receiver. You can buy a new set keyboard and mouse with one receiver. Old keyboard won't work with new receiver (unless it supports USB Link-5 receiver) because they use different code. Just thinking about one small room with 20 staff using same receiver for mice, must be very interesting.
Hope this makes sense.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.