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HP Recommended
Hp all in one desktop

I have a wireless HP All in one computer my mouse broke and I bought a new one now all of a sudden my keyboard doesn’t work try syncing them not working do I have to have the same wireless keyboard and mouse that match

1 REPLY 1
HP Recommended

The wireless keyboard does not need to match with the computer model, only need to adapt the wireless keyboard adapter to the computer USB interface, then it can basically be used.

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