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‎03-23-2021 06:17 PM

HP Recommended
Product: HP All-in-One 22-c0xx
Operating System: Microsoft Windows 10 (64-bit)

I have lost my Bluetooth capabilities for some unknown reason . Can anyone help me please. Thanks in advance

.

1 REPLY 1

‎03-26-2021 12:23 PM

HP Recommended

@MRBEE1950

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Click the bottom-left Start button on desktop, type device manager in the search box and tap Device Manager on the menu to open the Device manager.
  • Right-click on the Bluetooth driver and select “Uninstall”.
  • Check the box which says “Delete the driver software” and then complete the uninstall.
  • Now restart the computer.
  • Wait for some time while the generic Bluetooth drivers are updated. Now check the functionality of the Bluetooth drivers and check. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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