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- HP Community
- Desktops
- Desktop Wireless and Networking
- Lost USB receiver
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10-19-2020 03:25 PM
I have the HP Wireless Elite V2 Desktop keyboard and mouse (QB355AA). Unfortunately, I have misplaced the USB receiver. What is the best way to get a replacement USB receiver?
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Accepted Solutions
10-19-2020 03:39 PM
Its specs
https://store.hp.com/us/en/pdp/hp-wireless-elite-v2-desktop-p-qb355aa-abl--1
The set does not support 5-Link receiver therefore you do not have any option, only have to buy new set. The reason: reprogram a new USB receiver (if the service is available) may cost you more than buying a new set.
Regards.
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
10-19-2020 03:39 PM
Its specs
https://store.hp.com/us/en/pdp/hp-wireless-elite-v2-desktop-p-qb355aa-abl--1
The set does not support 5-Link receiver therefore you do not have any option, only have to buy new set. The reason: reprogram a new USB receiver (if the service is available) may cost you more than buying a new set.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
10-21-2020 04:31 AM
Hi . I have the same problem but the keyboard is the HP Wireless Keyboard K2500 I have lost the USB Receiver to connect it to my PC. Is the answer the same that the USB receiver cannot be purchased separately.
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