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‎01-31-2019 02:30 PM

HP Recommended
Product: Pavilion 23
Operating System: Microsoft Windows 8 (32-bit)

Lost my receiver for my keyboard and mouse. Can I purchase a new receiver or would I have to buy all new keyboard and mouse with new wireless receiver?

1 REPLY 1

‎02-01-2019 12:02 PM

HP Recommended

@Wells1

 

Welcome to HP Support Community

 

If you have misplaced the Receiver, you will need to purchase a new Keyboard/Mouse Kit because replacing the original receiver with another one which is different will not work since each Receiver is specific to the Keyboard/Mouse Model. 

 

Hope this helps

 

Thank you and have a great weekend 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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