• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
OMEN 25L Desktop PC GT12-1000a (ID 1Z1C0AV)
Microsoft Windows 11

Hi everyone,

 

I have done a speed test on my PC (wired) and I have download speed of nearly 400MBS. When downloading a 2GB file I'm getting roughly 200-240KBS download speed. I have done a complete scan and nothing is wrong with my PC. I have even cleared browser history as advised and still no luck. Anyone know something I can do to fix this issue?

 

Kind regards

1 REPLY 1
HP Recommended

Hello @DylzWeekz 

 

(1) Update BIOS

HP Consumer Desktop PC BIOS Update (ROM Family SSID 8876)

F.12 Rev.A13.7 MBNov 16, 2021Download

 

(2) Update wifi driver (one will work !)

Intel WLAN Driver

22.70.0.6 Rev.A30.7 MBJul 29, 2021Download

or

Realtek RTL8xxx Series Wireless LAN D3 Cold Drivers

1.0.329.2021 Rev.S1.0 MBSep 30, 2021Download

 

(3) Install connection optimizer

HP Connection Optimizer

2.0.19.0 Rev.A8.7 MBDec 30, 2020Download

 

(4) Test again ...

 

Please report your results.

 

best regards

---

Dear Community Member, please click the YES button on "Was this reply helpful?" to say Thanks and

make it easier for other people to find this type of solution by marking the reply 'Accept as Solution'.

Do this on the post I wrote that helped solve it.

Thank you very much 

ub6424_0-1655899492129.png

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.