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HP Recommended
HP Z1 G9 Tower Desktop (4E883AV)

Good morning, 

 

Since I purchased my desktop computer (HP Z1 G9 Tower Desktop), I have been using an ethernet connection for internet access with no issue.

 

After having some problems with the modem connected to the ethernet connection, I purchased a mobile modem that needs WiFi connection. Not having ever used or needed WiFi on the desktop before, I didn't realise the WiFi icon doesn't not appear as an option anywhere. The Network Adapters in the Device Manager show no Wifi, wireless options. I've searched online and tried troubleshooting options, but nothing works. 

 

Can anyone point me in the right direction or give me some advice on how I can rectify this? I am completely lost. 

 

Thanks. 

2 REPLIES 2
HP Recommended

Hi:

 

Wi-Fi in a HP business Desktop is an optional feature and does not come standard.

 

The easiest thing to do without having to take the PC apart to add a Wi-Fi adapter with an external antenna kit, would be to purchase a dual band USB Wi-Fi adapter.

 

I use this one for example on my HP Elitedesk 800 G3 that did not come with built in Wi-Fi:

 

However, I only paid about $15.00 USD for mine.

 

USB WiFi Bluetooth Adapter, 600 Mbps Dual Band 2.4/5 GHz Wireless Network Card, USB WiFi Dongle for ...

 

The ones that are $15 AUD are out of stock.

 

Voniecop USB WiFi Bluetooth Adapter, 600Mbps Dual Band Wireless Network External Receiver,WiFi Dongl...

 

 

HP Recommended

Thanks so much for your response, Paul. I know to ask questions here first next time before wasting time trying to solve it myself. Thanks again. 

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