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cwilson1962
Level 2
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Message 1 of 2
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Model 20-b010 no wireless after upgrade to windows 10

HP Recommended
hp 20-B010
Microsoft Windows 10 (64-bit)

After upgrading from 8.1 to windows 10 my HP 20-b010 does not have a wireless driver installed. I have gone windows update hoping to solve the problem.  The wireless card is a Ralink RT5390. I found a driver on this forum it was MediaTek (Ralink) Wireless Lan  Adapter Driver file version 4.0.100.1189   sp71571 but that one does not install.

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Paul_Tikkanen
Level 21
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

That is a very common issue with that model wifi card and W10.

 

Unfortunately, there is no fix.

 

The easiest thing to do would be to purchase an external USB wifi adapter.

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