Mouse and keyboard stopped working overnight

[alp2084824]

This morning, my mouse and keyboard (integrated into the all in one) stopped working). I looked at the support manual, but it is telling me to remove a USb connection that my pc doesn't have.

[Nal_NR]

Hi @alp2084824,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

How are the mouse and keyboard connected if not USB?

Kindly share the images of it. 

Meanwhile, check if any other keyboard and mouse works fine with this computer.

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @alp2084824,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @alp2084824,

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.