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01-16-2020 01:54 PM
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Go to Device manager > select the WIFI drivers under network adapter> Right click go to properties > Under properties go to Power Management Tab> Uncheck "Allow the computer to turn off this device to save power".
If the issue persists, continue with the below steps:
If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane.
If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps.
If your computer does not have a wireless key or the wireless activity lights remain off or orange then continues using these steps.
Click Start, type troubleshooting into the Search field.
Select troubleshooting from the search results.
Click Network and Internet.
Click Internet Connections
For more info on resolving wireless issues, refer to this document.
Hope this helps! Keep me posted.
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