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- HP Community
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- Desktop Wireless and Networking
- My HP laptop is not connecting to the wifi

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01-20-2025 05:17 PM
I know HP is known to cause the WiFi setting to go away on its own or small mess ups but it recently did this a few hours ago so I looked. at multiple YouTube videos on how to fix it I tried many like messing with device. manager task manager I also tried resetting it already I did have this happen to me before and I actually watched a tut that worked but it was a while ago at a whole different house I need help please and a response that is destined to work sense I messed with I accidentally removed my Bluetooth logo that is right next to the WiFi and sound and all that is on the bottom of the screen because I thought it had to do with something of clicking buttons because I know specifically that some would turn the WiFi....
off and airplane mode or Bluetooth network not connecting issue? send help doesn't show the available WiFi networks at all when I click on WiFi setting it doesn't either
try to help{ me by today im grateful for all help honest
01-23-2025 03:31 AM
Hi @YAes,
Welcome to the HP Support Community.
I'd be glad to help you!
I’m sorry you’re dealing with this frustrating Wi-Fi issue—it can be so annoying when settings go missing like that, especially after trying multiple fixes. Let’s get this sorted out together.
- When you check Device Manager, does your Wi-Fi adapter appear under Network Adapters, or is it missing or showing an error?
- Have you tried restarting your router to rule out any network issues, and does the issue happen with other devices as well?
- Have you checked the Network Troubleshooter in Windows to see if it can detect and fix any problems?
Let's try these steps.
Check the wireless signal
- Check the wireless button or key to confirm the wireless signal is on.
- Locate the wireless key or button. This could be an image of an airplane
or a wireless signal
.
- Press the button once, wait 10 seconds, and then observe any changes to the wireless connection icon in the notification area and to the LED light on the wireless button or key.
- If the button or key does not have a light, hover your mouse over the wireless connection icon in the notification area of the taskbar to see the current connection status.
- If the wireless signal turns on: Connect to the internet again.
- If the wireless signal is turned off: Press the button or key again, and then try to connect to the internet again.
Update hardware drivers
- Use Device Manager to update hardware drivers such as the graphics, audio, wireless, or other drivers for your computer.
- In Windows, search for and open Device Manager.
- In the list of devices, select Mice and other pointing devices.
- Right-click the wireless adapter, select Update driver, and then follow the instructions to install the updated driver.
- Restart the computer to complete the installation of the updates.
Click here for further assistance.
Hope this helps😊 Keep me posted for further assistance
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee