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HP Recommended
HP Pavilion 23-a303a
Microsoft Windows 10 (64-bit)

Hi,

 

My computer won't connect to my home network. it would always say, "Can't connect to this network.". If I use my hotspot's internet, it would work. But my home network, it wouldn't. All my other HP devices are connected and work perfectly fine except for that PC.

 

Please help,

Thanks.

1 REPLY 1
HP Recommended

Hi

Can you try manual settings?

 

Eth IPv4.pngNetwork PolyGlot.png

 

Is the Home Wi-Fi SSID visible on the PC, by name?

 

It should have a 670036-001  --  Wireless Lan - 802.11bgn HMC 1x1 Marilyn installed.

 

So it's single band/frequency, probably 2.4 GHz.

 

Can you run this command?

C:\>ipconfig -all

Windows IP Configuration

Host Name . . . . . . . . . . . . : LBB-Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Ethernet:

Media State . . . . . . . . . . . : Media disconnected

 

Wireless LAN adapter WiFi:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter
Physical Address. . . . . . . . . : 
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

IPv4 Address. . . . . . . . . . . : 192.168.0.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 08 March 2020 10:23:27
Lease Expires . . . . . . . . . . : 09 March 2020 10:24:08
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 8.8.8.8
8.8.4.4

 

And post the results?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.