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‎11-03-2021 05:34 PM

HP Recommended
Product: Pavillion 550-077c
Operating System: Microsoft Windows 10 (64-bit)

I have done everything possible, installed the latest driver, factory reset the devise, network reset etc. the problem is not 

fixing. I have also done Hp diagonostics test and troubleshoot sometimes it says you need to update the driver but when you update the driver same error.

device driver errordevice driver errorno wifi showingno wifi showingno wifi adapterno wifi adapter

Category:
1 REPLY 1

‎11-08-2021 08:37 AM

HP Recommended

Hi@Edmond900, Welcome to the HP Support Community!

 

Firstly apologies for all the inconvenience. I'll action this right away without much delay. We will work on this issue together to sort it out.

 

I believe you have issues with wifi. Please follow the troubleshooting steps by clicking on the below link.

https://support.hp.com/in-en/document/c04649175



Note: Update the BIOS  for HP support  website ( take Sure the  charger is connected while updating the BIOS  )

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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