Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion p2-1123w Desktop PC
Microsoft Windows 7 (32-bit)

The vice manager does not see my Wi-Fi adapter and so I cannot connect to the Internet at all. I don’t know what’s going on.

1 REPLY 1
HP Recommended

@Firstimefemboy, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
If your HP Pavilion p2-1123w desktop running Windows 7 cannot detect the Wi-Fi adapter in Device Manager, follow these troubleshooting steps:

Check for Hidden Devices

  • Open Device Manager by searching for it in the Start menu.
  • Click on the "View" tab and select "Show hidden devices."
  • Expand the "Network Adapters" section to see if the Wi-Fi adapter appears as a hidden device.

Add Legacy Hardware

  • In Device Manager, click "Action" > "Add Legacy Hardware."
  • Select "Install the hardware that I manually select from a list."
  • Follow the prompts to install the Wi-Fi adapter if it is missing.

Reset Network Settings

  • Open Command Prompt as Administrator.
  • Run the following command: netsh winsock reset
  • Restart your computer and check Device Manager again.

Update or Reinstall Drivers

  • Visit HP support page and search for your product's drivers using its model number.
  • Download and install the latest Wi-Fi driver compatible with Windows 7.
  • Alternatively, use tools like Driver Easy to automatically update drivers.

Perform Hardware Diagnostics

  • Download and install HP Hardware Diagnostics Tool.
  • Shut down your computer, restart it, and press F2 repeatedly during boot to access system diagnostics.
  • Run a wireless card test. If the test fails, reseat the wireless module or contact HP support for repair options.

Network Reset

  • Search for "Network Reset" in Windows settings and click "Reset Now."
  • Restart your computer after performing this step

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.