My computer will not connect to the available internet. It was running fine and then just stopped.

[Railroader72]

My desktop was working find with a wireless connection when it suddenly stopped and said no internet available. I keep reconnecting but it won't connect with the internet.

[Deep_World]

Hi @Railroader72,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

To better understand the issue, could you please provide a few more details?

• Are other devices (phone, laptop, TV) able to connect to the same Wi-Fi and access the internet?
• What version of Windows is your HP desktop running?
• Does the Wi-Fi status say “Connected, no internet” or “No internet”?
• Did this start after a Windows update, power outage, or router restart?
• Are you using the built-in HP wireless adapter or a USB Wi-Fi adapter?

Troubleshooting steps to try

Here are some simple steps that often resolve this kind of issue:

1. Restart your modem, router, and computer
   • Power off the modem and router for about 60 seconds
   • Turn them back on and wait until all lights are stable
   • Restart your HP desktop and try connecting again
2. Forget and reconnect to the Wi-Fi network
   • Go to Settings → Network & Internet → Wi-Fi
   • Select your network, click Forget, then reconnect and re-enter the password
3. Check if the problem is only on this computer
   • If other devices work fine, the issue is likely with the desktop’s network settings or driver
   • If no devices have internet, the problem may be with your router or internet service provider
4. Run the Windows Network Troubleshooter
   • Settings → Network & Internet → Status → Network troubleshooter
   • This can automatically detect and fix common issues
5. Disable and re-enable the wireless adapter
   • Right-click Start → Device Manager
   • Expand Network adapters
   • Right-click the wireless adapter → Disable, wait a few seconds, then Enable
6. Check or update the Wi-Fi driver
   • In Device Manager, look for any warning icons
   • If the issue started after an update, try rolling back the driver
   • Otherwise, update the driver from HP’s support website for your desktop model
7. Try a different network if possible
   • Connect to a mobile hotspot
   • If that works, the issue may be with your home router settings

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World