My laptop is not showing wifi connection at all

[Twchnoobie]

It has been happening since 1 year 

[The_Fossette]

@Twchnoobie,

Welcome to the HP Support Community!

I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need the product number and the exact model for your computer.

Follow the steps in the below article to find the product details.

https://support.hp.com/us-en/document/c03754824

Look forward to hearing from you and you have a great day!

Take care.

Cheers!

[Twchnoobie]

Model HP540

Product number  FS279AA#ACJ

[The_Fossette]

@Twchnoobie,

What is the operating system you are using?

Meanwhile, follow the below steps and check if it helps.

Reset the TCP/IP settings on your PC:

1. Go to your start screen/menu and type CMD.

2. Right click on the command prompt icon and chose Run as administrator.

3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.

4. Restart your PC and test.

It may also help to reset the winsock catalogue:

1. Go to your start screen/menu and type CMD.

2. Right click on the command prompt icon and chose Run as administrator.

3. In the window that opens type "netsh winsock reset" without quotes, and press enter.

4. Restart your PC and test.

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[Twchnoobie]

Sorry 😟 it did not work 

My pc is working on win 10 

[The_Fossette]

@Twchnoobie,

I see that there are no drivers available for Windows 10 for your computer as it is pretty old. 

Are you able to connect to the internet using LAN cable? If yes, then I recommend you install all the Windows updates and Windows updates will also update the drivers for your computer and check if it helps.

Here is how it is done.

1. Select the Start (Windows) button from the bottom-left corner.
2. Go to settings (gear icon).
3. Select the Update and Security icon.
4. Choose Windows Update tab in the sidebar (Circular arrows)
5. Select Check for updates. If there is an available update, it will begin downloading automatically.

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[Twchnoobie]

It says I'm up to date

And my windows crashed recently and when I installed windows 10 wifi was working

[The_Fossette]

@Twchnoobie,

Run a test on the wireless card following the steps in the below article and let me know the result.

https://support.hp.com/in-en/document/c03467259

Cheers!

[Twchnoobie]

I did the diagnostic test there was short drive failure and wifi problem still not resolved

[Echo_Lake]

@Twchnoobie

Thank you for posting back. 

As we have limited support boundaries in the support community as of now. I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​