• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you are having hardware issues with your computer, please, Click here for more information.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 255 G7 Notebook PC
Microsoft Windows 11

Recently my laptop has not been able to connect to the internet, I have tried my university, house, and other wifi networks and an ethernet, they all connect and say it is connected, but when I go to use any app, chrome, spotify, powerpoint, or anything else thay requires a connection it says its not connected, I have no idea what to do as I cant find anyone with this issue before.

Its a 255 G7 notebook, i have had it for just under 2 years, i dont use it very frequently and have had no previous issues and still seems to run fine aaprt

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.