My new PC doesn't seem to offer my network as an available option. I currently use HiLink/Huawei.

[slprasher]

My new PC doesn't seem to offer my network as an available option. I currently use HiLink/Huawei. What can I do?

[VikramTheGreat · Accepted solution]

Hi @slprasher,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand your new HP PC isn’t detecting your HiLink/Huawei network. Here are some steps to troubleshoot and resolve the issue:

1. Check if Wi-Fi Is Enabled

• On your HP PC, press Fn + F12 (or the key with the Wi-Fi symbol) to toggle wireless on/off.
• Go to Settings > Network & Internet > Wi-Fi and ensure Wi-Fi is turned on.

2. Restart Your Huawei HiLink Router

• Power off the router, wait 30 seconds, and power it back on.
• Wait until all lights stabilize, then check if the network appears.

3. Forget and Reconnect to the Network

• If the network was previously saved:
  • Go to Settings > Network & Internet > Wi-Fi > Manage known networks.
  • Remove the Huawei network if listed.
  • Try reconnecting manually.

4. Check for Hidden Network

• Some Huawei routers hide the SSID by default.
• On your PC, click “Hidden Network” if it appears, and manually enter:
  • Network name (SSID)
  • Security type (usually WPA2)
  • Password

5. Update Network Drivers

• Open Device Manager > Network adapters.
• Right-click your Wi-Fi adapter and choose Update driver.
• Or visit HP’s support site to download the latest Wi-Fi driver for your model.

6. Try Connecting Another Device

• Use your phone or another laptop to see if the Huawei network is visible.
  • If not, the issue is likely with the router.
  • If yes, the issue is with your HP PC.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[slp1959]

Just a message for VikramtheGreat.

Problem solved.

Very many thanks for your help.

[VikramTheGreat]

Hi @slprasher,

We’re glad to hear the issue has been resolved! Should you need any further assistance in the future, please don’t hesitate to reach out.
 

We appreciate your continued trust in HP.

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat