My pc gattung slow and not working properly I want a complete physical check up of it

[user_07262024]

My no [text omitted to protect user privacy]

mahendra 123ms.36@**bleep** com

My no [text omitted to protect user privacy]

MY hp dextop prblm is prosis very slow and hang 

I request u my problem urgent solve thanku 

[Raj_05]

Hi @8cc2273d8m,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP All-In-One PC 22 is experiencing slow performance and frequently hanging, there are several steps you can take to diagnose and potentially resolve the issue.

Check for Software Updates:

• Ensure your operating system and all drivers are up to date. You can check for Windows updates by going to Settings > Update & Security > Windows Update.
• Update drivers through the Device Manager or by visiting the HP support website for your specific model.

Scan for Malware:

• Run a full system scan using Windows Defender or any reputable third-party antivirus software to ensure your system is not infected with malware.

Free Up Disk Space:

• Ensure you have enough free space on your hard drive. Go to Settings > System > Storage to see a breakdown of what's using your space and free up space if necessary.
• Consider using the Disk Cleanup tool to remove unnecessary files.

Optimize Startup Programs:

• Limit the number of programs that start when Windows boots. Open Task Manager (Ctrl + Shift + Esc), go to the Startup tab, and disable unnecessary startup programs.

Check for Background Processes:

• In Task Manager, check the Processes tab to see if any processes are consuming excessive CPU or memory resources and end tasks that are not necessary.

Run Performance Troubleshooter:

• Run the built-in Windows troubleshooter for performance issues. Go to Control Panel > Troubleshooting > System and Security > System Maintenance.

Check for Hardware Issues:

• Make sure your system's cooling is adequate and that there is no overheating. Overheating can cause performance issues.
• Run hardware diagnostics using the HP PC Hardware Diagnostics tool to check for any hardware-related problems.

[Raj_05]

Consider Upgrading Hardware:

• If your PC has a traditional HDD, consider upgrading to an SSD for faster performance.
• Ensure your system has enough RAM. For modern applications, at least 8GB of RAM is recommended.

Reset or Reinstall Windows:

• As a last resort, you may consider resetting your PC or performing a clean installation of Windows. Go to Settings > Update & Security > Recovery and choose either to reset your PC or start fresh with a clean installation of Windows.

By following these steps, you can identify and resolve the performance issues on your HP All-In-One PC 22.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support