My wifi and bluetooth icons got disappeared and cannot connect

[JeekaS]

Hey.. my laptop suddenly didn’t show any signs of wifi and bluetooth icons.. i tried all the ways to get it corrected but nothing works.. when i go to device manager and look for my network adapters all i can see is WAN miniports.. there is no wireless adapter or bluetooth adapter.. i tried to shut down, restart, reset the laptop multiple times and nothing works

please help me to resolve this problem 

[Irfan_06]

Hi @JeekaS,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I understand you're experiencing an issue with wireless and bluetooth connectivity on your PC.

To understand the issue and help you, please share the details listed below:

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- When was the last time it was working fine?

- Were there any changes made to your PC recently?

Take care and have a great day ahead!

Irwin6

HP Support

[User463523]

Trust me bro it works! 😄

Step 1: Download the Driver

1. Visit the official Dell support website at https://www.dell.com/support/home/en-in/drivers/driversdetails?driverid=wkgtj

1. Download the latest Realtek driver package for your system.

Step 2: Extract the Driver

1. Launch the downloaded driver package.

1. Select the option "Extract the driver into a new folder".

1. Choose a location to extract the files, such as "rtl_driver" in your Downloads folder.

Step 3: Install Wi-Fi Driver

1. Open Device Manager on your Windows system.

1. Locate and expand the "Network adapters" section.

1. Right-click on the Realtek Wi-Fi adapter.

1. Select "Update driver" from the context menu.

1. Choose "Browse my computer for drivers".

1. Click "Let me pick from a list of available drivers on my computer".

1. Select "Have disk".

1. Browse to the extracted driver folder: %userprofile%\Downloads\rtl_driver\Production\Windows10-x64\0\Drivers\WLAN\

1. Choose the file "netrtwlane.inf".

1. Click "Next" to proceed with the installation.

1. Follow any additional prompts to complete the installation process.

Step 4: Install Bluetooth Driver

1. Repeat steps 1-6 in Device Manager for the Bluetooth adapter.

1. In step 8, navigate to: %userprofile%\Downloads\rtl_driver\Production\Windows10-x64\0\Drivers\Bluetooth\

1. Select the file "Rtkfilter-Windows10-x64.inf".

1. Complete the installation process as before.

[User463523]

Step 1: Download the Driver

1. Visit the official Dell support website at https://www.dell.com/support/home/en-in/drivers/driversdetails?driverid=wkgtj 1.

1. Download the latest Realtek driver package for your system.

Step 2: Extract the Driver

1. Launch the downloaded driver package.

1. Select the option "Extract the driver into a new folder".

1. Choose a location to extract the files, such as "rtl_driver" in your Downloads folder.

Step 3: Install Wi-Fi Driver

1. Open Device Manager on your Windows system.

1. Locate and expand the "Network adapters" section.

1. Right-click on the Realtek Wi-Fi adapter.

1. Select "Update driver" from the context menu.

1. Choose "Browse my computer for drivers".

1. Click "Let me pick from a list of available drivers on my computer".

1. Select "Have disk".

1. Browse to the extracted driver folder: %userprofile%\Downloads\rtl_driver\Production\Windows10-x64\0\Drivers\WLAN\

1. Choose the file "netrtwlane.inf".

1. Click "Next" to proceed with the installation.

1. Follow any additional prompts to complete the installation process.

Step 4: Install Bluetooth Driver

1. Repeat steps 1-6 in Device Manager for the Bluetooth adapter.

1. In step 8, navigate to: %userprofile%\Downloads\rtl_driver\Production\Windows10-x64\0\Drivers\Bluetooth\

1. Select the file "Rtkfilter-Windows10-x64.inf".

1. Complete the installation process as before.