My wifi option is not showing and could connect to wireless network

[Aayushraj05]

I can't access or see my wifi option neither I can see in my settings. I have done many tries but couldn't find any solution.please help me

[A_Gayathri]

Hi @Aayushraj05 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your WiFi option is not showing up on your HP Pavilion Laptop PC 15-Eg1000, and you can't connect to a wireless network, there are a few steps you can try to resolve the issue. Let's go through them one by one:

Check the WiFi Switch/Function Key:

• Ensure that the physical WiFi switch (if available) on your laptop is turned on.
• Some laptops have a function key (e.g., F12) that toggles the WiFi on and off. Try pressing it (sometimes in combination with the Fn key) to see if it enables WiFi.

Check Airplane Mode:

• Go to Settings > Network & Internet > Airplane mode.
• Make sure Airplane mode is turned off and WiFi is turned on.

Restart Your Laptop:

• A simple restart can sometimes resolve connectivity issues.

Check Device Manager:

• Press Windows + X and select Device Manager.
• Expand the Network adapters section and look for your WiFi adapter (it might be labeled as something like Intel(R) Wireless, Realtek, or similar).
• If you see a yellow triangle or red cross, right-click on the adapter and select Enable or Update driver.
• If the WiFi adapter is not listed, right-click anywhere in the Device Manager window and select Scan for hardware changes.

Update or Reinstall WiFi Driver:

• Right-click on your WiFi adapter in Device Manager and select Update driver.
• Choose Search automatically for updated driver software.
• If no updates are found, visit the HP support website and download the latest WiFi driver for your specific laptop model. Install it manually.

Network Reset:

• Go to Settings > Network & Internet > Status.
• Scroll down and click on Network reset.
• Follow the instructions to reset your network settings. This will reinstall network adapters and set other networking components back to their default settings.

Check BIOS Settings:

• Sometimes, WiFi can be disabled in the BIOS. Restart your laptop and press F10 (or another key, depending on your laptop model) to enter the BIOS setup.
• Look for a setting related to the wireless network and ensure it is enabled.

Windows Troubleshooter:

• Go to Settings > Update & Security > Troubleshoot.
• Select Additional troubleshooters and then Internet Connections.
• Run the troubleshooter and follow the instructions.

Check for Windows Updates:

• Go to Settings > Update & Security > Windows Update.
• Check for updates and install any that are available.

Hardware Issue: HP PCs - Testing for hardware failures

• If none of the above steps work, it's possible there might be a hardware issue with your WiFi adapter.

Refer to this document: HP Pavilion Laptop PC 15-eg1000 User manual 

How to Troubleshoot Wireless Network Connection Problems in Windows 11 | HP Support

 Troubleshooting wired home networks in Windows 10

I hope this helps. 

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Take care and have a good day.

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