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sisterahall
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Message 1 of 7
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Solved!

Need Driver for Retired Product

HP Recommended
2000-211HE Notebook
Microsoft Windows Vista

I am unable to log on my computer wirelessly. (No problem with the ethernet cord). In device manager there are three conflicts under Other Devices: Network Controller, PCI Device, PCI Simple Communications Controller. When I click on properties, they all have a Code 1. I've read on a few different sites that the drivers need to be updated or reinstalled. A couple of links took me to the HP site, but it says that my product has been retired. Is there any where I can get the drivers? Is this even what I need to connect wirelessly?

 

Thanks in advance for the help.

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Paul_Tikkanen
Level 21
Level 21
141,269 64,833 22,029 33,945
Message 5 of 7
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HP Recommended

You're very welcome.

 

See if this newer driver gets the wireless to work...

 

This package contains the driver installation package for the Realtek RTL8188CE wireless LAN Controller in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp57001-57500/sp57049.exe

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Paul_Tikkanen
Level 21
Level 21
141,269 64,833 22,029 33,945
Message 2 of 7
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HP Recommended

Hi:

 

You need these drivers...

 

Network Controller

 

This package contains the driver installation package for the Realtek RTL8188CE wireless LAN Controller in the supported notebook models and operating systems.

 

http://ftp.hp.com/pub/softpaq/sp53501-54000/sp53753.exe

 

PCI Device

 

This package contains the driver that enables the Realtek Card Reader in supported notebook models that are running a supported operating system. The card reader enables users to read from or write to supported removable storage cards, which are typically used in digital cameras, digital music players, and cellular phones.

 

http://ftp.hp.com/pub/softpaq/sp52001-52500/sp52186.exe

 

PCI Simple Communications Controller

 

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

 

http://ftp.hp.com/pub/softpaq/sp52001-52500/sp52191.exe

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sisterahall
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Message 3 of 7
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HP Recommended

Thank you for the links to the drivers. This worked to update them. I no longer have the conflicts. However, I'm still unable to connect wirelessly. I don't know what else to check since I thought this was the problem.

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sisterahall
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Message 4 of 7
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Do you have any tips that I can use to connect to my wifi?

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Paul_Tikkanen
Level 21
Level 21
141,269 64,833 22,029 33,945
Message 5 of 7
Flag Post
HP Recommended

You're very welcome.

 

See if this newer driver gets the wireless to work...

 

This package contains the driver installation package for the Realtek RTL8188CE wireless LAN Controller in the supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp57001-57500/sp57049.exe

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sisterahall
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Yes, this worked! I am able to acess the internet through my wfi. Thank you for the help!

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Paul_Tikkanen
Level 21
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141,269 64,833 22,029 33,945
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HP Recommended

Anytime.

 

Glad to have been of assistance.

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