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- Newly bought HP mouse is not working and also the serial num...

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11-27-2022 11:22 PM
Hi Team, I bought the new HP wireless mouse on 1st Nov 2022 from AMAZON, and now it's not working properly. I wanted to contact support and I tried to provide the product number and serial number and it's not accepting it.
How can I claim the warranty and get the issue fixed?
11-27-2022 11:53 PM
Welcome to our HP User Forum!
Have you tried returning the item/get a refund from Amazon: Return Items You Ordered - Amazon Customer Service?
That's the path I would pursue first.
Kind Regards,
NonSequitur777
11-30-2022 10:56 PM
Here you go: HP Solutions - Get Post-Sales Support | HP® Customer Support, or: HP Email.
Good luck!
Kind Regards,
NonSequitur777