• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HPE 590t
Microsoft Windows 10 (64-bit)

I enabled wake from S5 in BIOS.  I disabled fast boot and hibernate.   I unchecked "Allow the computer to turn off this device..." in Adapter Properties.  Under Advanced, there is no option to allow Magic Packet or Wake on Lan.  Another HP machine I have (a small form factor machine) does have this option (and it's a lesser machine than the HPE), and wake on lan works great on that one.

 

The network card power still gets cut off when the machine powers down.

 

 Help please!   This is a mission critical machine and we have to be able to wake it remotely should it get powered off.  Thank you.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Your answer doesn't make sense.  

 

On further research, a better answer is that Intel have not provided a Windows 10 driver.  The driver is from Microsoft, not Intel, and Intel have

not yet made a driver for Windows 10.  I went thru all the Windows 10 .inf files and the card is not listed.  Bad on Intel.  I ordered a Rosewill instead which has Windows 10 drivers.

 

 

View solution in original post

2 REPLIES 2
HP Recommended

Hi @tom_e_licious,

 

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. I see from the post that you are looking for information on Wake up on LAN on your HP Desktop PC. I'll be really glad to help you with this,

 

After reviewing your post, there are few HP consumer PC's in which advanced options are disabled. This is done in the best interest of safeguarding the PC for the optimal performance and not to cause any extensive component failure.

 

I hope I have answered your question, let me know if you need any further assistance. I'll be more than happy to help.

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

 

Regards,

Jeet_Singh
I am an HP Employee

HP Recommended

Your answer doesn't make sense.  

 

On further research, a better answer is that Intel have not provided a Windows 10 driver.  The driver is from Microsoft, not Intel, and Intel have

not yet made a driver for Windows 10.  I went thru all the Windows 10 .inf files and the card is not listed.  Bad on Intel.  I ordered a Rosewill instead which has Windows 10 drivers.

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.