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HP Recommended

Hi Community. Hope you are enjoying the festive season. 

I was young Hotspot whilst travelling recently, I lost connection then was only given Bluetooth as an option. 

No WiFi option, no Hotspot. I've logged off, done a reset. Nothing...Still stuck on Blutooth. 

Any advice on how to get my WiFi option back please!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Dixon178,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your PC network connection.

 

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi @Dixon178,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your PC network connection.

 

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

Thanks for your help. Problem solved after accessing devise manager, and a network reset. 

HP Recommended

Hi @Dixon178,

 

That's great! Happy to hear that the issue has been resolved. I appreciate your efforts in performing the steps to fix it and If you need further assistance feel free to reach out to us.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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