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- HP Community
- Desktops
- Desktop Wireless and Networking
- No wifi settings, no wifi connection icon
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09-26-2023 04:29 PM
I have just bought this PC. I have it running on a eithernet cable but can find no wifi connectivity at all. There is no wifi connections icon (none of the fixes work) and no wifi settings (in Settings/ Network & Internet). I have tried multiple troubleshooters and recommended fixes but none work. I have updated all the software although 1 Nvidia and 2 Realetk updates won't work. Have I bought a PC that does not connect to wifi or is there something that can be fixed here? Thanks for any advice.
09-26-2023 08:27 PM
Its specs
https://support.hp.com/us-en/document/ish_5878469-5878634-16
Your machine should have one of the following wifi adapters
- Intel Wi-Fi 6E AX211 802.11ax (2x2) and Bluetooth 5.2 Combo (Intel vPro, supporting gigabit data rate)
- Intel Wi-Fi 6E AX211 802.11ax (2x2) and Bluetooth 5.2 Combo (non-vPro, supporting gigabit data rate)
- Realtek 8852BE Wi-Fi 6 802.11ax (2x2) and Bluetooth 5.2 Combo
Please check Device Manager to see what is has.
Regards.
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