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mena4life
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Message 1 of 2
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Not Getting My Upgraded 400 mgps Internet Speed Stuck on 150 mgps

HP Recommended
HP ALL In one 24-F0046
Microsoft Windows 10 (64-bit)

I upgraded to 400mgps speed and I get that everywhere WiFi is accepted. On my phone, laptop, tablet no problems. 

But on my home computer I am using Ethernet CAT6 directly to my Spectrum Router and only get about 150mgps. 

Must be a stupid hardware software issue that is bottle-necking me down but I am not sure. 

I do have a Network Card 10/100/1000 

Any Ideas? 

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@mena4life

 

Welcome to HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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