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HP Recommended
P7-1236S
Microsoft Windows 7 (32-bit)

I'm trying for the first time to setup my P7-1236S to the network via wireless. The manual seems to show that it has a 802.11 b/g/n PCI-E mini card. When I go into the control panel and click on change wireless ettings, it does not show any wireless network connection option.

4 REPLIES 4
HP Recommended

Hi:

 

According to the specs it does have built in wifi--A Ralink RT5390 bgn wifi adapter.

 

https://support.hp.com/us-en/document/c03378186

 

Go to the device manager, click to expand the Network adapters device manager category, and there you should see that wifi adapter listed.

 

If it is not there, most likely is has died on you, and needs to be replaced, or you can purchase an external USB wifi adapter of your choosing.

HP Recommended

Thanks. I do not see it there. I never used it as wireless in the past, strange that it would die after never being used.

HP Recommended

Should I try to re-install the Ralink driver?

HP Recommended

You can try it but I doubt it will do anything.

 

What you could try is to remove and firmly reseat the wifi card.

 

Sometimes the contacts get oxidized and that cuts the electricity to the card.

 

See if you can leave the antenna cable(s) attached to the card for quicker reinstallation.

 

If there are two antenna cables connected to the Ralink card, let me know, and I will give you an alternative internal card that will provide both AC wireless and Bluetooth. 

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