Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

PC connect slower to internet than iPad

HP Recommended
Microsoft Windows 8.1 (64-bit)

My PC connects to the internet at only about 60 Mbps while my iPad connects at around 174 Mbps (both using wifi to the same Xfinity Wi-Fi router, at the same time and the same place).

The product information:

 HP - 23-o014

Operating system Microsoft Windows 8.1 (64-bit).
Please help.
Thank you


Level 12
7,692 7,654 332 701
Message 2 of 2
Flag Post
HP Recommended


Is it one of these?

Wireless card - top view
  • Wireless standard: 802.11 a/b/g/n
  • Data rates:
    • 802.11b: 1, 2, 5.5, 11 Mbps
    • 802.11g: 6, 9, 12, 18, 24, 36, 48, 54 Mbps
    • 802.11a: 6, 9, 12, 18, 24, 36, 48, 54 Mbps
  • Antennas: 2 embedded dual band antennas
  • Data rate: up to 150 Mbps

Then check which frequency it is connecting with,

EG: using 2.4 Ghz while the iPad thingy is using 5.0 Ghz.


So can you use these commands to fill in the details?

WinKey + R   type cmd.exe  pause


Then type the following commands in and note the answers.

The 4th "name="  needs the name %wkey% replacing with the appropriate one from command 3.

netsh wlan show interfaces

netsh wlan show drivers

netsh wlan show profiles

netsh wlan show profile name=%wkey% key=clear

Please post as much NON-PERSONAL info as possible.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation