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HP Recommended
23-o014
Microsoft Windows 8.1 (64-bit)

My PC connects to the internet at only about 60 Mbps while my iPad connects at around 174 Mbps (both using wifi to the same Xfinity Wi-Fi router, at the same time and the same place).

The product information:

 HP - 23-o014

Operating system Microsoft Windows 8.1 (64-bit).
Please help.
Thank you

 

1 REPLY 1
HP Recommended

Hi

Is it one of these?

https://support.hp.com/us-en/product/hp-envy-23-o000-all-in-one-desktop-pc-series/6879108/model/6888...

Wireless card - top view
  • Wireless standard: 802.11 a/b/g/n
  • Data rates:
    • 802.11b: 1, 2, 5.5, 11 Mbps
    • 802.11g: 6, 9, 12, 18, 24, 36, 48, 54 Mbps
    • 802.11a: 6, 9, 12, 18, 24, 36, 48, 54 Mbps
  • Antennas: 2 embedded dual band antennas
  • Data rate: up to 150 Mbps

Then check which frequency it is connecting with,

EG: using 2.4 Ghz while the iPad thingy is using 5.0 Ghz.

 

So can you use these commands to fill in the details?

WinKey + R   type cmd.exe  pause

 

Then type the following commands in and note the answers.

The 4th "name="  needs the name %wkey% replacing with the appropriate one from command 3.

netsh wlan show interfaces

netsh wlan show drivers

netsh wlan show profiles

netsh wlan show profile name=%wkey% key=clear

Please post as much NON-PERSONAL info as possible.

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