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trey28
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PC wont recognize wireless printer

HP Recommended
HP all in one 24g172
Microsoft Windows 10 (64-bit)

I have tried to connect a wireless printer to my desktop. The printer is an EPSON WF-3733  workforce pro, The drivers download and everything works fine, My desktop will not recognize it. When i go to my printers in settings it isn't even listed. I had similar issues with an HP printer I kept getting printer not online messages. At this point im convinced its my PC that's the problem, Please Help!!!!!

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WAWood
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@trey28 

Strictly speaking, the WiFi printer does not connect to your PC; instead, it connects to your local network.  Your PC then connects to the same network so it can then see the printer and connect to it.

 

You need to first check the printer to see it's network settings.  You probably do that on a touch screen on the Epson.  I have a similar Workforce printer and it took all of 5 minutes to setup the networking using its touch screen.

 

Then, you go back into Windows 10 and you add the Epson printer.  When I did that, Windows found it imediately.  I selected it and was off and running, again, in less than 5 minutes.

 

If you're still having problems after that, you need to contact Epson as they have lots of useful information.



I am a volunteer and I do not work for, nor represent, HP
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