-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Wireless and Networking
- Pavilion keyboard and mouse dongle/usb receiver missing

Create an account on the HP Community to personalize your profile and ask a question
09-01-2021 11:05 PM
How can I solve a lost usb receiver for my HP pavilion wireless keyboard and mouse. I can’t find anything on the hp website that will work, I don’t want to buy a whole new keyboard and mouse just for the usb receiver, that would be quite ridiculous. Will any other brands of receivers work with these? Thanks
09-01-2021 11:33 PM
What is the model/product of your set ? Does is support HP 5-Link technology ?
(a) If yes your can buy a 5-Link receiver/dongle to connect
(b) If No, you have to buy a new set with new receiver.
Note: HP 5-Link compatible devices should have a symbol which shown on the dongle from the following Guide:
https://support.hp.com/au-en/document/c03128368
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.