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‎09-01-2021 11:05 PM

HP Recommended
Product: 2018 hp pavilion all in one pc

How can I solve a lost usb receiver for my HP pavilion wireless keyboard and mouse. I can’t find anything on the hp website that will work, I don’t want to buy a whole new keyboard and mouse just for the usb receiver, that would be quite ridiculous. Will any other brands of receivers work with these? Thanks

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1 person had the same question
1 REPLY 1

‎09-01-2021 11:33 PM

HP Recommended

@Ahibb9 

 

What is the model/product of your set ? Does is support HP 5-Link technology ?

 

   (a) If yes your can buy a 5-Link receiver/dongle to connect

   (b) If No, you have to buy a new set with new receiver.

 

Note: HP 5-Link compatible devices should have a symbol which shown on the dongle from the following Guide:

 

          https://support.hp.com/au-en/document/c03128368

 

Regards.

BH
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