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HP Recommended
HP deskjet plus 4121
Microsoft Windows 10 (64-bit)

I purchased a new 4121 printer last Saturday and immediately set up. I found that the printer operated very well on copy and scan but printing from my HP Pavilion was unbelievably slow if at all. I tried to get to the problem by your automated system but I couldn't describe my problems efficiently enough and it kicked me off several times. I then tried your forum and I found in the past it was a very good vehicle for my problem,

Having described my printer problem, I noticed that no one had replied for several days. In fact none of the other entries had not been examined. I kept checking your site for several days and this morning I woke to multiple copies of my problem on my phone!

Later today  went to my computer hopeful that your reply was fruitful and I would soon have my printer operational To my  dismay, when I tried to sign into the forum, I was denied access due to wrong password. I have had several password problems with HP in the past and I have had to change my password several times. In fact I changed my password two days ago - I know  I got it right because I made it easier!  Now, to add fuel to this fire, I tried to see if my messages could be found without signing in but I noticed my  user name had been changed to one I used ages ago and could not access any data.

WHATS WRONG WITH YOU PEOPLE?  Cant you come up with a security system that actually works?  I cannot give you any clues to my  I.D. here but the old user name I have at the top of this message is LOOMBERAH. I sincerely hope you can see my problems and rectify them as soon as possible.





HP Recommended


Thank you for posting on HP Support Community.


Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  1. With the printer turned on, disconnect the power cord from the printer.

  2. Unplug the power cord from the power source.

  3. Wait 60 seconds.

  4. Reconnect the power cord to a wall outlet and to the printer.

    NOTE: HP recommends plugging the printer directly into a wall outlet.
  5. Turn on the printer to complete the reset.

Next, reduce print quality to improve print speed (Windows)

Selecting certain paper types or printing in higher quality can slow print speeds. Print with plain paper in reduced quality for faster print speeds.

  1. Search Windows for printers, and then click Printers & Scanners in the list of results.

  2. Click your printer, and then click Manage > Printing preferences.

  3. Click the Paper or Paper/Quality tab, and then make sure Plain Paper is selected in the Type or Paper type field.

  4. Adjust the print quality.

    • HP inkjet and LaserJet printers: In the Print Quality field, make sure Draft or Normal is selected.

    • HP Laser printers: Click the Graphics tab, and then click Standard in the Quality field.

  5. Click OK or Apply to confirm the changes.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.