cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
unluckyuser
Level 1
11 6 0 0
Message 1 of 4
315
Flag Post

Problems with wireless adapter or access point on fresh Windows 10 Install

‎07-03-2020 07:59 AM

HP Recommended
Product: Pavilion Power Gaming Desktop
Operating System: Microsoft Windows 10 (64-bit)

Recently installed Windows 10 on a new SSD and I am unable to connect to any WiFi signals. I am connected to the WiFi with my phone and the WiFi signal does not appear on my PC.

3 REPLIES 3
TheOldMan
Level 15
Level 15
11,334 3,979 1,049 3,245
Message 2 of 4
Flag Post

‎07-03-2020 09:04 AM

HP Recommended

If you did a fresh install of Windows 10 on the SSD and did not download the drivers for the adapter, then it will not work properly.  Windows does not always get all of the drivers correctly.  Look in Device Manager to see what drivers are missing.

Post the complete model number for the PC and I will show you where to find the HP drivers for that model.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No
unluckyuser
Author
Level 1
11 6 0 0
Message 3 of 4
Flag Post

‎07-03-2020 09:39 AM

HP Recommended

I have already downloaded all the drivers for the missing ones so that is no longer an issue but I am still having connection issues

 

Was this reply helpful? Yes No
TheOldMan
Level 15
Level 15
11,334 3,979 1,049 3,245
Message 4 of 4
Flag Post

‎07-04-2020 04:50 AM

HP Recommended

Assuming Ethernet is working, what device does it showing for the WiFi adapter?  Looking in Device Manager again, what does it show for the WiFi adapter, listed under Network adapters?

 

It would also be helpful if you posted the model number of the PC, as there are many models in the "Pavilion Power Gaming Desktop " line.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation