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‎10-11-2021 09:54 AM

HP Recommended
Product: HP Laptop 14s-dq0xxx
Operating System: Microsoft Windows 10 (64-bit)

Hi All

I can honestly say I am sick and tired of trying to get this adapter working properly.

 

I bought a HP Laptop 14s-dq0xxx in May 2020. It's primarily used for browsing and doing a little spreadsheet work. It's always had a few issues with the wifi adapter but it's got worse in the past month or so.

 

Device details are:

HP Laptop 14s-dq0xxx
Processor Intel(R) Pentium(R) CPU 5405U @ 2.30GHz 2.30 GHz
Installed RAM 4.00 GB (3.82 GB usable)
System type 64-bit operating system, x64-based processor

Windows 10 Home
Version 20H2
Installed on ‎12/‎03/‎2021
OS build 19042.1237
Experience Windows Feature Experience Pack 120.2212.3530.0


Realtek RTL8821CE 802.11ac PCIe Adapter
Driver Provider: Realtek Semiconductor Corp
Driver Date: 23/08/2021
Driver Version: 2023.0.10.133
Digital Signer: Microsoft Windows Hardware Compatibility Publisher

 

Until a couple of months ago I'd lose the wifi connection when I woke the PC after it hadn't been used for a few hours. Now, it happens while I'm actually browsing. If I'm lucky I can go into Device Manager and disable/enable the adapter and wifi will reconnect. Most of the time though, I have to restart the PC.

 

As far as I can tell, I'm on the most current driver so my questions are

  1. are HP and/or Realtek just incompetent when it comes to building a device with this piece of junk in it? and
  2. is there an alternative adapter that I could replace it with?
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