Realtek RTL8821CE 802.11ac PCIe Adapter - failed to open/ create internal network

[Phoenix_Yash]

in the virtual machine it is failed to create/open the internal network

[Raj_05]

Hi @Phoenix_Yash,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

It seems like you're encountering an issue with the Realtek RTL8821CE 802.11ac PCIe Adapter on your HP 15-Gw0000 Laptop PC. The error message "failed to open/ create internal network" suggests that there might be a problem with the network settings or drivers. Here are a few steps you can take to troubleshoot the issue:

Restart your Laptop: Sometimes, a simple restart can resolve connectivity issues. Make sure to restart your laptop and check if the problem persists.

Update Drivers:

• Go to the official HP support website for your laptop model and download the latest driver for the Realtek RTL8821CE network adapter.
• Install the driver and restart your laptop to see if the issue is resolved.

Check Network Settings:

• Open the "Network and Sharing Center" on your laptop.
• Click on "Change adapter settings" on the left-hand side.
• Right-click on your WiFi adapter and choose "Properties."
• Make sure that "Internet Protocol Version 4 (TCP/IPv4)" is checked and set to obtain both IP and DNS addresses automatically.

Check for Windows Updates:

• Sometimes, Windows updates include fixes for hardware and driver-related issues.
• Go to Windows Update settings and make sure your system is up to date.

Troubleshoot Network Adapter:

• Right-click on the network icon in the system tray and select "Troubleshoot problems."
• Windows will attempt to diagnose and fix any issues with your network adapter.

Reset Network Settings:

• If the issue persists, you can try resetting the network settings to their default configurations.
• Open the Command Prompt as an administrator and run the following commands:

netsh winsock reset

netsh int ip reset

ipconfig /release

ipconfig /renew

ipconfig /flushdns

• Restart your laptop after executing these commands.

Check for Hardware Issues:

• If none of the software-based solutions work, there might be a hardware issue with your network adapter.
• Consider contacting HP support or a professional technician to diagnose and repair any potential hardware problems.

Try External Network Adapter:

• As a temporary solution, you could also try using an external USB WiFi adapter to see if the issue is specific to the internal network adapter.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support