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jellybellylover
New member
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Message 1 of 2
328
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Solved!

Realtek RTL8821CE 802.11ac PCIe Adapter

HP Recommended
Pavillon 590-p0
Microsoft Windows 10 (64-bit)

My desktop stopped connecting to wi-fi. Wi-Fi no longer shows up as a connection option until I  plug in an ethernet cord, but that's far away from my desk setup. I have rebooted repeatedly and updated drivers (everything says best drivers already installed). Nothing seems to work or locate issues other than not being able to connect to wi-fi.

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Paul_Tikkanen
Level 21
Level 21
141,315 64,879 22,040 33,959
Message 2 of 2
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HP Recommended

Hi:

 

The only suggestion I can offer, would be see if installing the latest driver for that model wifi card resolves the problem.

 

This driver was recently released, so you may not have this version installed.

 

2024.0.10.221

 

https://ftp.hp.com/pub/softpaq/sp112501-113000/sp112619.exe

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1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
141,315 64,879 22,040 33,959
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

The only suggestion I can offer, would be see if installing the latest driver for that model wifi card resolves the problem.

 

This driver was recently released, so you may not have this version installed.

 

2024.0.10.221

 

https://ftp.hp.com/pub/softpaq/sp112501-113000/sp112619.exe

Was this reply helpful? Yes No
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