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HP Recommended
HP ENVY Desktop - TE01-1020

Realtek RTL8822CE 802.11ac PCIe Adapter issues.

Wifi card does not function correctly, not stable. 

router signal strength is 80%.

The best driver is installed.

Updated BIOS.

No known issues after running diagnosis.

Even added the card to a guest network for network mesh issues 

 

Questions:

Does this card have a hard time switching from 2.4GHz -5GHz?

Has anyone found anything about this card that is faulty?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

It's a terrible Wi-Fi card that has always been plagued with issues.

 

FWIW, this is the latest driver HP has for that model Wi-Fi card:

 

2024.10.228.9   Dec 7, 2023

 

https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150994.exe 

 

If you are good with working on delicate equipment, I recommend you replace the Realtek Wi-Fi card with this model which is both an upgrade and should work fine.

 

Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro   HP part # L35282-005.

 

It is not very easy to do, but here is the service teardown video:

 

Removing & replacing parts for HP ENVY Desktop TE01-000 | HP Computer Service (youtube.com)

 

View solution in original post

3 REPLIES 3
HP Recommended

It's a terrible Wi-Fi card that has always been plagued with issues.

 

FWIW, this is the latest driver HP has for that model Wi-Fi card:

 

2024.10.228.9   Dec 7, 2023

 

https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150994.exe 

 

If you are good with working on delicate equipment, I recommend you replace the Realtek Wi-Fi card with this model which is both an upgrade and should work fine.

 

Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro   HP part # L35282-005.

 

It is not very easy to do, but here is the service teardown video:

 

Removing & replacing parts for HP ENVY Desktop TE01-000 | HP Computer Service (youtube.com)

 

HP Recommended

Wow, Thanks For the fast reply. I was about to add that after reading all the posts replacing the card is the solution. Thank you!

 

 

HP Recommended

You're very welcome. 

 

You can also use a dual band USB adapter if you don't want to tinker with replacing the Realtek wifi card, and you can still use the Realtek Bluetooth. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.