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Spleen
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Reset to factory configuration HP Officejet Pro 7740

HP Recommended
hp 7740
Microsoft Windows 10 (64-bit)

How do you Reset to factory configuration HP Officejet Pro 7740,

I see you have "Private Messaged" this answer to others, i need that help also.

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Betty0610
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@Spleen

 

Welcome to the HP Support Community.

 

1. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch ( Setup ).
2. Touch Printer Maintenance . 3. Touch Restore. 4. Touch Restore Factory Defaults. A message appears stating that the factory defaults will be restored. 5. Touch Continue.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 


I am an HP Employee

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DiamondJaxx
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This suggestion doesn't work for me. Any other suggestions? 

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Echo_Lake
HP Support Agent
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@Spleen

Thank you for posting back. 

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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