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Searching for Driver Software
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Intern
Posts: 35
Member Since: ‎03-13-2017
Message 11 of 21 (169 Views)

Re: Searching for Driver Software

Very strange.... Yeah.. I think there is a major problem with the new update...so that's why they removed it...

 

 

Btw I rolled back to 6.223.215.14 and for now there are no BSOD but the maximum speed I can get in uTorrent is 1.5MB/s.. With the newest driver my speed was going up to 4MB/s

 

 

Now I tried to install 7.35.275.2 and I got a Setup Error : Error "Update.cpp 1189" has occured and Setup cannot continue...

 

O my god.....

Provost
Posts: 83,939
Member Since: ‎07-13-2010
Message 12 of 21 (166 Views)

Re: Searching for Driver Software

Yes, that is sometimes a problem.

 

For some reason that Broadcom card doesn't like us throwing a bunch of drivers at it, and sometimes reports that error.

 

It's too bad users can't get the drivers directly from BCM but they only offer ethernet drivers.

 

We can only hope that Broadcom releases a newer driver for that model card and gives it to HP for distribution.

Intern
Posts: 35
Member Since: ‎03-13-2017
Message 13 of 21 (156 Views)

Re: Searching for Driver Software

I updated to 7.35.299.0 and I will check for BSOD

 

 

I'm wondering if HP knows about the problematic adapters BCM43142...

 

There are tons of topics in this forum and in other forums too about problems connected with this adapter... Many people complain about connection drops, low signal and bsod... 

 

Just search for BCM43142

Provost
Posts: 83,939
Member Since: ‎07-13-2010
Message 14 of 21 (154 Views)

Re: Searching for Driver Software

[ Edited ]

Well if they don't, posting anything about it on this forum won't help.

 

This is a peer to peer forum.  HP maintains no official presence here.

 

I encourage you, and anyone else to report the issue to the HP management team, who would be able to do something about it.

 

https://ssl.www8.hp.com/us/en/contact-hp/connect-with-hp.html

 

Give them links to posts such as this one, and the others you know about as documentation of the problem.

 

Then they can take it up with Broadcom.

 

They are pretty good about following up on inquiries/suggestions/problems.

 

 

Intern
Posts: 35
Member Since: ‎03-13-2017
Message 15 of 21 (145 Views)

Re: Searching for Driver Software

Ive just sent them an email.. I hope they will answer asap.Fingers crossed

Ive updated to 7.35.299.0 and baam another blue screen of death....
Honor Student
Posts: 4
Member Since: ‎12-19-2016
Message 16 of 21 (136 Views)

Re: Searching for Driver Software

Hey, thanks for your help for before again but it appears that the software you showed me was only a temporary fix, only lasted about 2weeks before the problem came back. I have tried a few others as well as still get bsod when I download pretty much anything or stream video from Amazon or even YouTube. Idk what's up but I'm buying netgear from now on Smiley Wink
Provost
Posts: 83,939
Member Since: ‎07-13-2010
Message 17 of 21 (130 Views)

Re: Searching for Driver Software

You're very welcome.

 

Yes, with a desktop PC you have more options.

 

I use this dual band wireless adapter on all of my HP desktop PC's.

 

Works great!  Never had a problem.

 

https://www.amazon.com/Linksys-Dual-Band-Wireless-N-Adapter-AE3000/dp/B007ZLGXA8

 

Changing out the wireless card in some of these newer notebooks is a problem, and normally, plugging in a USB wireless adapter is not an option.  Who wants some big usb adapter sticking out from the side of a notebook?

 

1. On many models the wireless card is hard to get to.

 

2.  A lot of these notebooks only come with one wireless antenna, and a dual band wlan card requires two antennas to work properly.

Intern
Posts: 35
Member Since: ‎03-13-2017
Message 18 of 21 (121 Views)

Re: Searching for Driver Software

Hey mate, I've sent an email to the HP Management team. 

You can try sending one too.

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Honor Student
Posts: 4
Member Since: ‎12-19-2016
Message 19 of 21 (97 Views)

Re: Searching for Driver Software

Hey guys if you get this I just wanted to let you know that I think I fixed my problem simply by rolling back my driver update through the device manager. Pretty simple, probably should have done that first. But it agrees with your theory about an unstable driver update I guess.

Did a 10GB dl without a bsod event, which I was unable to do before. fingers crossed!
Intern
Posts: 35
Member Since: ‎03-13-2017
Message 20 of 21 (83 Views)

Re: Searching for Driver Software

I did that too at least 5 times and I was still getting BSOD so I called HP and they will change the wifi adapter with an Intel one..
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